If you received notice from Lower, LLC that your personal information was potentially compromised in the 2021 Data Incident, you could get a payment from a class action settlement.

Please read the Notice carefully and completely, your legal rights are affected whether you act or don’t act.


Important Dates

Exclusion Deadline
Objection Deadline
Fairness Hearing
Claim Deadline

THE NOTICE MAY AFFECT YOUR RIGHTS. PLEASE READ IT CAREFULLY.

  • A Settlement has been proposed in a class action lawsuit against Lower, LLC (“Lower” or “Defendant”). The Settlement resolves claims brought by customers impacted by the data incident which occurred between September 2, 2021, and December 16, 2021, and resulted in the potential compromise of customers’ Personal Identifying Information (“PII”) (the “Data Incident”).
  • You may be eligible to receive a cash payment of $100.00 or, in lieu of a cash payment, reimbursement for ordinary losses (maximum payment of up to $2,500) or extraordinary losses (maximum payment of $7,500) from the proposed Settlement. To receive a payment, you must complete and submit a claim form. You may also be eligible for up to two years of credit monitoring.
  • Please read the notice carefully. Your legal rights will be affected, and you have a choice to make now.
Summary of Your Legal Rights and Options
SUBMIT A CLAIM FORM

The only way to get a payment or credit monitoring.

Deadline: Online or Postmarked by December 11, 2023.

EXCLUDE YOURSELF BY OPTING OUT

Get no payment. Keep your right to file your own lawsuit against Lower, LLC for the same claims resolved by this Settlement.

Deadline: Postmarked by November 9, 2023.

OBJECT TO THE SETTLEMENT AND/OR ATTEND A HEARING

Tell the Court the reasons why you do not believe the Settlement should be approved. You can also ask to speak to the Court at the hearing on December 1, 2023, about the fairness of the Settlement, with or without your own attorney.

Deadline: Received by November 9, 2023.

DO NOTHING

Get no payment and be bound by the terms of the Settlement.

  • These rights and options—and the deadlines to exercise them—are explained in the notice.
  • The Court in charge of this case still has to decide whether to approve the Settlement. Payments will be made if the Court approves the Settlement after any appeals are resolved.